PFERD returns concept

With the PFERD returns concept, you can process purchase returns quickly and easily.

Benefits at a glance:

• Maximum transparency.
• Easy handling.
• Lean processes on both sides.
• Designed for goodwill.

Please observe our purchase returns conditions:

• Goods must not be older than 90 days (from date of invoice).
• Only saleable goods in original packaging (as good as new condition).
• No custom-made/discontinued items.
• 10 % deduction on net credit, but at least € 20.

Questions on the PFERD returns concept

In addition to the contact points you are familiar with in Customer Service, the sales representatives and technical advisers, a team around purchase returns is available to answer your technical questions.

Send us an email: info-nl@pferd.com or ring us at +31 (0)76 593 70 90.

Would you like to learn more about data privacy protection at PFERD? You can find our general data privacy policy here.